Contact us

Need more information?

For all information requests, please get in touch with your usual THEAM contact person directly.

 

Having trouble? A disagreement? Dissatisfied?

For all complaints, please get in touch with your usual THEAM contact person directly. If you are not satisfied with the response provided, you can send your complaint to the Head of complaints :

You will receive confirmation that your complaint has been received within 10 business days after THEAM has received your complaint. We will send you a response within two months after receiving your complaint, except under special circumstances.

If the response provided by THEAM is not completely satisfactory, you may file a complaint with the Mediator of France’s Autorité des Marchés Financiers. The mediation charter is available on the website of the Autorité des Marchés Financiers: www.amf-france.org

The complaint lodged with the Mediator of France’s Regulator must be submitted in writing in French. You may file your complaint to the Mediator of France’s Regulator online by filling out the form on the Autorité des Marchés Financiers website by email or post:

  • AMF Mediator
    Autorité des marchés financiers
    17, place de la Bourse
    75082 PARIS CEDEX 02

Press relations

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Sandrine ROMANO

Head of Media
Relations
Send an email
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Quentin SMITH

Media Relations Manager,
United Kingdom
Send an email
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Shan - Vanessa TALBI

Media Relations, France Send an email

Investments in the aforementioned fund are subject to market fluctuation and risks inherent in investing in securities. The value of investments and the revenue they generate can increase or decrease and it is possible that investors will not recover their initial investment. Source: BNP Paribas Investment Partners.